Terms of Service

1. What these terms cover

These terms apply to your use of cairn.services and to any demo, pilot, beta, or other early-access version of Cairn we make available to you. If you or your organization enter into a separate order form, pilot agreement, or services agreement with us, that agreement controls to the extent of any conflict.

2. What Cairn is

Cairn is software that helps medical-device and SaMD teams keep regulatory and quality work up to date — reviewing changes across the tools you already use, flagging compliance gaps, citing its sources, and helping prepare submission materials. Cairn is AI-assisted and may generate comments, drafts, and recommendations based on the information you provide or the systems you connect.

3. Eligibility and authority

You may use the site and request a demo only if you can form a binding agreement with us. If you act on behalf of a company or other organization, you represent that you have the authority to bind it to these terms.

4. Professional judgment

Cairn supports your team's work, but it does not replace professional judgment. You remain responsible for reviewing its outputs and for all regulatory, quality, clinical, engineering, and legal decisions — including whether and what to submit. Cairn is not a law firm, regulatory consultant, notified body, or the FDA, and nothing on the site or in the product is legal, medical, or regulatory advice.

5. Information you submit

Please share only what's needed to start a conversation. Don't submit confidential, regulated, or sensitive material — such as patient data, source code, credentials, secrets, or proprietary records — through the request form. Any exchange of confidential material happens later, under a separate written agreement.

6. Acceptable use

• Don't use the site or product for unlawful, fraudulent, or abusive purposes.
• Don't interfere with the site, its infrastructure, or its security.
• Don't misrepresent your identity, company, or regulatory intent.
• Don't reverse engineer, scrape, or extract the service except as permitted by law.
• Don't upload content you don't have the rights to use, or infringe others' rights.

7. Intellectual property

The Cairn name, branding, site content, and software are owned by us or our licensors and are protected by intellectual property laws. You keep your rights to the content and data you provide, subject to the rights we need to operate, support, and improve the service.

8. Feedback

If you send us feedback, suggestions, or product ideas, we may use them without restriction or compensation to you.

9. Pre-release status and fees

Cairn is offered on a limited, pre-release basis. Features may change, be incomplete, or be discontinued, and we may suspend or revoke pre-release access at any time. Access to this website is free; any paid access to Cairn will be governed by separate commercial terms.

10. Disclaimer of warranties

The site and product are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or error-free operation.

11. Limitation of liability

To the maximum extent permitted by law, The Brooklyn App Company will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of Cairn or this site.

12. Indemnification

You agree to indemnify and hold harmless The Brooklyn App Company and its personnel from claims, losses, liabilities, and expenses arising from your misuse of the site or your violation of these terms.

13. Termination

You may stop using the site at any time. We may suspend or terminate your access to the site or pre-release product at any time, including if we believe you've violated these terms.

14. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute arising from these terms will be resolved in the state or federal courts located in Kings County, New York.

15. Changes to these terms

We may update these terms from time to time. When we do, we'll update the "Last updated" date above. Continued use after changes take effect means you accept the updated terms.

16. Contact

Questions about these terms? Email hello@cairn.services.

The Brooklyn App Company
Brooklyn, New York